About Us - Diamond Banc

Trusted since 1896

About Diamond Banc

Integrity + Security Pledge

We provide clients with the peace of mind that comes from knowing the safety and security of their precious items is paramount to Diamond Banc. Every step of our process is designed to operate with security, transparency, and transactional integrity. We pledge to honor our word, provide prompt and clear communication while maintaining a client-driven culture.


Our History

Diamond Banc was founded by Mills Menser, a third-generation jeweler, and owner of the Buchroeders, a retail jewelry company that has been in continuous operation since 1896. Mills believes in being a true 360-degree jeweler, assisting customers with all their jewelry needs, not only when they wish to purchase an item or get a repair, but also when they wish to sell or get a loan on an item. Due to Mills’ experience in the industry and association with Buchroeders, Diamond Banc offers unmatched purchasing power, lending expertise, and overall industry resources.

The name Diamond Banc derives from our mission to offer clients the same professionalism and confidentiality of a traditional bank that allows clients to turn to their jewelry for their liquidity needs whether they are selling an item or using it as collateral to obtain a loan. In order to give clients unparalleled service and a luxury experience Mills elected to start the Diamond Banc, whose sole focus is assisting customers with obtaining the maximum value for their jewelry whether it is a loan on the value or an outright sale.

In 2018, Diamond Banc partnered with Diamond Cellar Holdings to help extend our services to more people nationwide. Diamond Cellar Holdings, owned by the Johnson Family, is one of the largest independent jewelry stores in the United States and is an authorized dealer of the finest brands in the world from Rolex, and Patek Philippe to David Yurman.


Our Values

INTEGRITY & PRIVACY
You will not find another company that will work harder or with more experience in the jewelry industry than Diamond Banc to accommodate your needs. Whether it’s purchasing your unwanted items or making you a luxury-backed asset loan, Diamond Banc experts will make sure you get the money you need and deserve, all while operating with the utmost discretion. Get a loan today or sell your diamonds, jewelry, and valuables nationwide with Diamond Banc.
EXPERTISE
Diamond Banc’s expert staff takes every value-adding factor into consideration to offer you the maximum value for your jewelry and diamonds. Having established relationships with the industry’s largest diamond dealers and jewelry manufacturers enables us to offer you more. Being immersed in the market every day allows Diamond Banc to offer the most generous purchase and loan amounts.
STABILITY
Diamond Banc solely exists to supply our customers with the highest purchase and loan amounts for their diamonds, jewelry, and valuables, while conducting ourselves in the most ethical and prompt manner. We are trusted purchasers and lenders. Our sister company has been in continuous operation in the jewelry industry for over 125 years.
FLEXIBILITY
Diamond Banc exists to assist you with all of your jewelry liquidity needs. With no rigid corporate policies, Diamond Banc knows every situation is different. We are here to work with you to create a customized funding solution that is tailored to your preferences. Our customer’s needs are at the heart of everything we do.

 


 

Our Executive Team

Mills Menser

Founder & Owner

Kyle Cook

Vice President

Devin Smith

Director of Operations

Jordan Isaacs

National Director of Funding

Our Directors

Sicily Von Blakey

Director, Diamond Banc

Kansas City

Charlee Rivers

Director, Diamond Banc

Nashville

Deena Maali

Director, Diamond Banc

Orlando

Jodi Hudson

Director, Diamond Banc

Tampa

David Fernandez

Director, Diamond Banc

Miami

Mia Chalik

Director, Diamond Banc

Boca Raton

Diamond Banc
5.0
Based on 176 reviews
powered by Google
Devin Ruiz
Devin Ruiz
14:09 11 Jun 21
JODI WAS AMAZING! The diamond world can be scary sometimes but she made it less scary and easier to understand. I felt... that it was a genuine interaction and that I wasn't obligated to make any decisions nor did i feel pressure. I HIGHLY recommend going to see her. She and the company exceeded all of my expectations.read more
JOE CHADWICK
JOE CHADWICK
19:25 08 Jun 21
Very pleased with their total operation. From first contact I knew I was important to them. I trusted them with my... very expensive asset. They came through and did exactly what they advised. I will be doing business again.read more
Daniel Meng
Daniel Meng
15:44 01 Jun 21
Overall great experience. They matched another online offer I had but made it simpler due to a location in my area. I... felt more comfortable face to face. I was able to bring my watch in and they wrote me a check on the spot. Super easy!read more
Ganesh V
Ganesh V
20:20 11 May 21
Initially I was very skeptical about the company and process. Right from the get go Jordan was very helpful in... explaining the process and about the company. Once we agreed on the initial terms the logistics, verification and funding process took just about 2 days. I recommend Diamond Banc for you loan process and hope you have the same smooth or better experience as I had.read more
Shammy White
Shammy White
22:56 06 May 21
I flew into Columbia, Mo to complete the transaction because I wasn’t comfortable mailing such an expensive item. I had... a wonderful experience in dealing with Diamond Banc. Jordan was extremely professional and transparent throughout the entire process. Everything was thoroughly explained and took place exactly as he explained it. The transaction was very smooth and funds were wired and received in a little over an hour! Jordan constantly communicated throughout the whole process and made me feel very comfortable. I would HIGHLY recommend doing business with this company for those seeking this type of service. You will NOT be disappointed.read more
Laura Hayes
Laura Hayes
21:31 23 Apr 21
I could not have asked for an easier or more pleasant experience with Diamond Banc, with Jordan in particular. The... process was straightforward and fast. Jordan was friendly and extremely professional. I highly recommend Diamond Banc!read more
Tamikia Adams
Tamikia Adams
19:20 15 Apr 21
My experience with Diamond Banc has been great. Jordan was extremely easy to talk to and I received funds quickly as... mentioned.Thank you Diamond Banc for your professionalism!read more
Ken Shames
Ken Shames
22:18 22 Mar 21
Having to get a secured loan on your jewelry isn’t the most ideal situation... but Diamond Banc has made the whole... process effortless, fast, and secure. Jordan was there to help me through the whole process by answering all of my questions clearly and immediately. I will definitely use Diamond Banc in the future.read more
Todd Robison
Todd Robison
21:30 02 Mar 21
Denna was awesome and very professional. I could not have for a more pleasant experience. She is very ... attractive and a smart and professional young lady I wish her the best Your company has a gem in her Thank you Sincerely, Jerie Todd Robisonread more
Toni Zuccaro
Toni Zuccaro
20:50 19 Feb 21
Mia was extremely knowledgeable and professional. We would highly recommend her to friends and family, and would... definitely use her services again. We felt comfortable with her from the start..read more
Adriana Abdin
Adriana Abdin
19:50 11 Feb 21
Probably one of the best, if not the best services ever.Very professional and helpful.She knows what she is doing,... and I love her honesty.I will recommend Deena 150%They are very Fair.read more
Kelly Pence
Kelly Pence
22:59 09 Feb 21
Absolutely the best customer service experience that I have had in a long time. Jordan, did an excellent job with clear... communications with me.. Explained the process and what the next steps were.. They delivered for me and I am very thankful that I inquired on this type of loan...read more
Jennifer Parker
Jennifer Parker
23:05 29 Jan 21
I found this place online and Mia was very welcoming. I had a very pleasant experience and was able to sell an old... engagement ring. Highly recommended.read more
Kevin Murphy
Kevin Murphy
21:26 08 Dec 20
I had a very nice experience dealing with Jordan. He made me comfortable throughout the entire process. Everything went... quickly and smoothly.read more
Brian Falvey
Brian Falvey
10:06 04 Dec 20
Mia was courteous and professional. She fully explained the appraisal and offer. I would highly recommend this business... based on my very satisfactory experience.read more
Mark Petherbridge
Mark Petherbridge
13:11 18 Nov 20
Jordan was amazing from the moment I contacted them and they got back to me fast. Jordan explained the process easily... and precisely and made me feel confident that this was the way to go. I thank Jordan for his professionalism and concern through the whole process from the shipping of my watch to the wiring of the funds. Class A job and highly recommendread more
C W
C W
18:16 10 Nov 20
At first, I was skeptical about the company. I was scammed out of jewelry in the past but I spoke to Jordan Issac and... all my worries was washed away. Mr. Issac was VERY professional and ENTHUSIASTIC about helping me. He took the time to FaceTime me and walked through his facility. With no rush, he took the time to explain the process and called me immediately upon receiving my items and with no issue wired the funds! I'm glad I was able meet Mr. Issac. I would recommend the Diamond Banc over any company.read more
Hsiao Han Chang
Hsiao Han Chang
22:44 08 Sep 20
Another happy returning customer!! I worked with the vice president, Kyle, this time. He is very kind, professional and... efficient. The loan process is very easy and quick and they keep you updated and guide you through the whole process. In addition, their offer is very reasonable (for both sell and loan). Cannot recommend them more. If you want to sell or get a loan against your jewelry, this is the No. 1 place to go!!!read more
Next Reviews
Diamond Banc
5.0
Based on 176 reviews
powered by Google
Devin Ruiz
Devin Ruiz
14:09 11 Jun 21
JODI WAS AMAZING! The diamond world can be scary sometimes but she made it less scary and easier to understand. I felt... that it was a genuine interaction and that I wasn't obligated to make any decisions nor did i feel pressure. I HIGHLY recommend going to see her. She and the company exceeded all of my expectations.read more
JOE CHADWICK
JOE CHADWICK
19:25 08 Jun 21
Very pleased with their total operation. From first contact I knew I was important to them. I trusted them with my... very expensive asset. They came through and did exactly what they advised. I will be doing business again.read more
Daniel Meng
Daniel Meng
15:44 01 Jun 21
Overall great experience. They matched another online offer I had but made it simpler due to a location in my area. I... felt more comfortable face to face. I was able to bring my watch in and they wrote me a check on the spot. Super easy!read more
Ganesh V
Ganesh V
20:20 11 May 21
Initially I was very skeptical about the company and process. Right from the get go Jordan was very helpful in... explaining the process and about the company. Once we agreed on the initial terms the logistics, verification and funding process took just about 2 days. I recommend Diamond Banc for you loan process and hope you have the same smooth or better experience as I had.read more
Shammy White
Shammy White
22:56 06 May 21
I flew into Columbia, Mo to complete the transaction because I wasn’t comfortable mailing such an expensive item. I had... a wonderful experience in dealing with Diamond Banc. Jordan was extremely professional and transparent throughout the entire process. Everything was thoroughly explained and took place exactly as he explained it. The transaction was very smooth and funds were wired and received in a little over an hour! Jordan constantly communicated throughout the whole process and made me feel very comfortable. I would HIGHLY recommend doing business with this company for those seeking this type of service. You will NOT be disappointed.read more
Laura Hayes
Laura Hayes
21:31 23 Apr 21
I could not have asked for an easier or more pleasant experience with Diamond Banc, with Jordan in particular. The... process was straightforward and fast. Jordan was friendly and extremely professional. I highly recommend Diamond Banc!read more
Tamikia Adams
Tamikia Adams
19:20 15 Apr 21
My experience with Diamond Banc has been great. Jordan was extremely easy to talk to and I received funds quickly as... mentioned.Thank you Diamond Banc for your professionalism!read more
Ken Shames
Ken Shames
22:18 22 Mar 21
Having to get a secured loan on your jewelry isn’t the most ideal situation... but Diamond Banc has made the whole... process effortless, fast, and secure. Jordan was there to help me through the whole process by answering all of my questions clearly and immediately. I will definitely use Diamond Banc in the future.read more
Todd Robison
Todd Robison
21:30 02 Mar 21
Denna was awesome and very professional. I could not have for a more pleasant experience. She is very ... attractive and a smart and professional young lady I wish her the best Your company has a gem in her Thank you Sincerely, Jerie Todd Robisonread more
Toni Zuccaro
Toni Zuccaro
20:50 19 Feb 21
Mia was extremely knowledgeable and professional. We would highly recommend her to friends and family, and would... definitely use her services again. We felt comfortable with her from the start..read more
Adriana Abdin
Adriana Abdin
19:50 11 Feb 21
Probably one of the best, if not the best services ever.Very professional and helpful.She knows what she is doing,... and I love her honesty.I will recommend Deena 150%They are very Fair.read more
Kelly Pence
Kelly Pence
22:59 09 Feb 21
Absolutely the best customer service experience that I have had in a long time. Jordan, did an excellent job with clear... communications with me.. Explained the process and what the next steps were.. They delivered for me and I am very thankful that I inquired on this type of loan...read more
Jennifer Parker
Jennifer Parker
23:05 29 Jan 21
I found this place online and Mia was very welcoming. I had a very pleasant experience and was able to sell an old... engagement ring. Highly recommended.read more
Kevin Murphy
Kevin Murphy
21:26 08 Dec 20
I had a very nice experience dealing with Jordan. He made me comfortable throughout the entire process. Everything went... quickly and smoothly.read more
Brian Falvey
Brian Falvey
10:06 04 Dec 20
Mia was courteous and professional. She fully explained the appraisal and offer. I would highly recommend this business... based on my very satisfactory experience.read more
Mark Petherbridge
Mark Petherbridge
13:11 18 Nov 20
Jordan was amazing from the moment I contacted them and they got back to me fast. Jordan explained the process easily... and precisely and made me feel confident that this was the way to go. I thank Jordan for his professionalism and concern through the whole process from the shipping of my watch to the wiring of the funds. Class A job and highly recommendread more
C W
C W
18:16 10 Nov 20
At first, I was skeptical about the company. I was scammed out of jewelry in the past but I spoke to Jordan Issac and... all my worries was washed away. Mr. Issac was VERY professional and ENTHUSIASTIC about helping me. He took the time to FaceTime me and walked through his facility. With no rush, he took the time to explain the process and called me immediately upon receiving my items and with no issue wired the funds! I'm glad I was able meet Mr. Issac. I would recommend the Diamond Banc over any company.read more
Hsiao Han Chang
Hsiao Han Chang
22:44 08 Sep 20
Another happy returning customer!! I worked with the vice president, Kyle, this time. He is very kind, professional and... efficient. The loan process is very easy and quick and they keep you updated and guide you through the whole process. In addition, their offer is very reasonable (for both sell and loan). Cannot recommend them more. If you want to sell or get a loan against your jewelry, this is the No. 1 place to go!!!read more
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