CONFIANZA DESDE 1896
Acerca de Diamond Banc
COMPROMISO DE INTEGRIDAD + SEGURIDAD
Proporcionamos a los clientes la tranquilidad de saber que la seguridad de sus objetos preciosos es primordial para Diamond Banc. Cada paso de nuestro proceso está diseñado para operar con seguridad, transparencia e integridad transaccional. Nos comprometemos a honrar nuestra palabra, a proporcionar una comunicación rápida y clara mientras manteniendo una cultura orientada al cliente.
NUESTRA HISTORIA
Diamond Banc fue fundado por Mills Menser, un joyero de tercera generación, y propietario de los Buchroeders, una empresa de joyería que ha estado en funcionamiento desde 1896. Mills cree en ser un verdadero joyero de 360 grados, asistiendo a los clientes con todas sus necesidades de joyería. No sólo cuando desean comprar un artículo u obtener una reparación, sino también cuando desean vender u obtener un préstamo sobre un artículo. Gracias a la experiencia de Mills en el sector y a su asociación con Buchroeders, Diamond Banc ofrece un poder de compra, una experiencia en préstamos y unos recursos generales del sector inigualables.
El nombre de Diamond Banc deriva de nuestra misión de ofrecer a los clientes la misma profesionalidad y confidencialidad de un banco tradicional que permite a los clientes recurrir a sus joyas para sus necesidades de liquidez, tanto si venden un artículo como si lo utilizan como garantía para obtener un préstamo. Con el fin de ofrecer a los clientes un servicio inigualable y una experiencia de lujo, Mills decidió crear Diamond Banc. Su único objetivo es ayudar a los clientes a obtener el máximo valor de sus joyas, ya sea un préstamo sobre el valor o una venta directa.
En 2018, Diamond Banc se asoció con Diamond Cellar Holdings para ayudar a extender nuestros servicios a más personas en todo el país. Diamond Cellar Holdings, propiedad de la familia Johnson, es una de las mayores joyerías independientes de Estados Unidos y es un distribuidor autorizado de las mejores marcas del mundo, desde Rolex, y Patek Philippe hasta David Yurman.
NUESTROS VALORES COMO CASA DE EMPEÑO
INTEGRIDAD Y PRIVACIDAD
No encontrará otra empresa que trabaje más duro o con más experiencia en la industria de la joyería que Diamond Banc para satisfacer sus necesidades. Ya sea comprando sus artículos no deseados o haciéndole un préstamo de bienes de lujo, los expertos de Diamond Banc se asegurarán de que obtenga el dinero que necesita y merece, todo ello operando con la máxima discreción. Obtenga un préstamo, venda sus diamantes, joyas y objetos de valor o empeña oro con Diamond Banc a todo el país.
EXPERIENCIA
El personal de Diamond Banc tiene en cuenta todos los factores añadido para valorar joyas, ofrecerle el máximo valor y poder vender diamantes o artículos de importancia. El hecho de haber establecido relaciones con los mayores distribuidores de diamantes y fabricantes de joyas del sector nos permite ofrecerle más. Estar inmersos en el mercado cada día permite a Diamond Banc ofrecer los importes de compra y préstamo más generosos.
ESTABILIDAD
Diamond Banc existe únicamente para suministrar a nuestros clientes los importes de compra y préstamo más elevados para sus diamantes, joyas y objetos de valor mientras nos comportamos de manera ética y eficiente. Somos compradores y prestamistas de confianza. Nuestra empresa hermana lleva más de 125 años operando en la industria de joyería.
FLEXIBILIDAD
Diamond Banc existe para asistirle en todas sus necesidades de liquidez de joyas. Sin políticas corporativas rígidas, Diamond Banc sabe que cada situación es diferente. Estamos aquí para trabajar con usted para crear una solución de financiación personalizada que se adapte a sus preferencias. Las necesidades de nuestros clientes están en el centro de todo lo que hacemos como casa de empeño.
NUESTRO EQUIPO EJECUTIVO
Mills Menser
FUNDADOR Y PROPIETARIO
Devin Smith
VICEPRESIDENTE EJECUTIVO
Kyle Z. Cook
VICEPRESIDENTE
Angie Salzman
DIRECTORA FINANCIERA
Jordan Isaacs
DIRECTOR DE TRANSACCIONES
Claire Dinwiddie
DIRECTORA DE MARKETING
Stephen Emlund
DIRECTOR DE DESARROLLO WEB Y SEO
Arika Smith
LÍDER DE MARKETING
Kassia Kelly
GERENTE DE MARKETING DIGITAL
Richard Apel
GERENTE SR. DE CUENTAS DE PRÉSTAMOS
Eric Sims
CONTROLADOR FINANCIERO SENIOR
Jessica Heisler
COORDINADORA DE CONTABILIDAD
Christine Weimer
COORDINADORA DE TRANSACCIONES
Sylvana Gomez
GERENTE DE OPERACIONES E INVENTARIO
Francesca Falzone
COORD. DE OPERACIONES DE INVENTARIO
Grace Duke
COORDINADORA DE INVENTARIO
Maria Moreno
ESPECIALISTA EN INVENTARIO
Corey Mobley
LÍDER DE VENTAS Y ANALISTA DE RELOJES
NUESTROS DIRECTORES
Sicily Von Overfelt
Directora Regional
Kansas City
Deena Maali
Directora
Orlando
Roberto Polanco
Agente de Beneficios al Cliente
Orlando
Jodi Hudson, GIA GG
Directora
Tampa
Tori Rivera
Compradora y Prestamista
Tampa
Kaila Riefesel
Agente de Beneficios al Cliente
Tampa
David Fernandez
Director Regional
Coral Gables, Miami
Rafael Pastora-Nash
Comprador y Prestamista
Coral Gables, Miami
Stephanie Sainz
Agente de Beneficios al Cliente
Coral Gables, Miami
Ethan Andino
Comprador y Prestamista
Aventura, Miami
Alex Perdomo
Director
Boca Raton
Jae Back
Director
Georgia
Jenna Bolton
Compradora y Prestamista
Roswell
Lensey Hudson, GIA AJP
Directora
Nashville
McConnell Jones
Agente de Beneficios al Cliente
Nashville
Miguel Ramirez
Director
Scottsdale
Jonathan Willis
Director
St. Louis, MO
Alex Perdomo
Director
West Palm Beach
Silvea Parsamyan
Directora
Pasadena
Jeanetta Bell
Compradora y Prestamista
Beverly Hills
Thuyvi Tran
Directora Regional y de Mercado
San Diego
Kevin Evans
Director
Columbus
Cade Westberry
Agente de Beneficios al Cliente
Nacional
Kevin Estes
Agente de Beneficios al Cliente
Nacional
Presentado en
Tyler Mates
20:32 28 Jun 22
Jordan was super easy to work with. This is a spot on trustworthy business. The price was good too for a buy out! You just ship item next day on them and they review it, boom pay out!
Tim Macklin
02:25 25 Jun 22
Leaving a unique, high-value item with a stranger can be a stressful experience. Jordan and his team made the process transparent, convenient and gave my wife and I confidence that we were dealing with professionals. This service is expensive, but I believe worth the cost for piece of mind and convenience. Highly recommend.
Barbie Maddox
19:40 23 Jun 22
Love Diamond Banc and their team, this is my second time using them for a jewelry loan. Both times have been a pleasant experience. They took very good care of my jewelry last time, as I’m sure they will this time. Thank You Diamond Banc!
Brittany Thompson
14:25 13 Jun 22
I used this company for the first time, which was initiated through a 3rd party. The process always easy, smooth and quick. I received the transfer exactly when they stated it would arrive. There was some things that were not explained properly by the 3rd party, that Diamond Banc worked with me to fix. I would definitely use them again.
Ronald Rogers
19:38 26 May 22
I was nervous at First because this is scam season.. But Jordan and the Team are Phenomenal and I thought I was working with the Bulls in the 90’s..
Very Professional and all about winning..
I can’t believe how Quick, Easy and Honest these people were.. Truly amazing 🤩.. 100 Star Review..
Very Professional and all about winning..
I can’t believe how Quick, Easy and Honest these people were.. Truly amazing 🤩.. 100 Star Review..
Kristina Gronbach
16:27 16 May 22
I was so impressed with how quickly and smoothly the process went. I was able to get my money the same day they got my items. Great customer service very helpful! Would definitely use them again and recommend them.
Amanda McMickle
19:20 12 May 22
I am beyond impressed with the amount received plus the opportunity to get my watch back. Jordan has made this experience less stressful and easy. I could cry as I write this. He and Diamond Banc really came through for my family when we needed them most. Thank you so very much.
Alexa Reyes
18:31 10 May 22
I saw them through google search. I contacted them and took a chance. I was initially skeptical and nervous for sending my item thru the mail but I was assured by Kyle and his team that everything is safe and secured. They’re very helpful, kind and responsive to every questions that I have. The process was easy and smooth. They’re very professional and I wanna thank them for helping me and my family out. ♥️
Johnny Chan
19:24 04 May 22
I have to say i felt somewhat unsure about the company but everything worked out. Justin was very professionally with me. After speaking with him, i knew they are honest people. Definately will do business again
Esteban Covarrubia
16:28 19 Apr 22
Jordan and his team from Diamond Banc were very helpful with my jewelry item. Fast and easy process. Satisfaction guaranteed! I know my jewelry is well insured and will be well taken care of! I look forward to continue to work with Diamond Banc in the future!
Starshima Gretsinger
17:05 22 Mar 22
I absolutely love this place! Dont waste your time and money with crooked pawn shops. Diamond Banc has better rates, customer service, and credibility. The best part is its more like a line of credit.
Carrie Johnson
21:36 18 Mar 22
Representative was very nice and sympathetic to my concerns. The service was quick. I was disappointed when told that I would not be paid the amount that I anticipated. The reason given was because the clarity was not waging stated. I stated what came with my original purchase. Other than that, I was satisfied with the way I was treated.
Angelique
22:02 13 Jul 21
After recently getting a divorce I wanted to get rid of my wedding ring. I found this place on-line and it was the best thing I could have done. Charlee has the most AMAZING Customer Service I’ve ever encountered! Actually everyone is amazing here. I highly recommend you do business here if you’re looking to sell diamonds or buy a beautiful piece of jewelry, they’ve got you covered!
jeana Jordan
22:28 30 Jun 21
Hands down Jodi is the best without question or hesitation. She was thorough, informative, and compassionate. Jodi is a complete professional. I highly recommend Diamond Banc. ABSOLUTELY FANTASTIC!!!
Devin Ruiz
14:09 11 Jun 21
JODI WAS AMAZING! The diamond world can be scary sometimes but she made it less scary and easier to understand. I felt that it was a genuine interaction and that I wasn't obligated to make any decisions nor did i feel pressure. I HIGHLY recommend going to see her. She and the company exceeded all of my expectations.
JOE CHADWICK
19:25 08 Jun 21
Very pleased with their total operation. From first contact I knew I was important to them. I trusted them with my very expensive asset. They came through and did exactly what they advised. I will be doing business again.
Daniel Meng
15:44 01 Jun 21
Overall great experience. They matched another online offer I had but made it simpler due to a location in my area. I felt more comfortable face to face. I was able to bring my watch in and they wrote me a check on the spot. Super easy!
Ganesh V
20:20 11 May 21
Initially I was very skeptical about the company and process. Right from the get go Jordan was very helpful in explaining the process and about the company. Once we agreed on the initial terms the logistics, verification and funding process took just about 2 days. I recommend Diamond Banc for you loan process and hope you have the same smooth or better experience as I had.
Shammy White
22:56 06 May 21
I flew into Columbia, Mo to complete the transaction because I wasn’t comfortable mailing such an expensive item. I had a wonderful experience in dealing with Diamond Banc. Jordan was extremely professional and transparent throughout the entire process. Everything was thoroughly explained and took place exactly as he explained it. The transaction was very smooth and funds were wired and received in a little over an hour! Jordan constantly communicated throughout the whole process and made me feel very comfortable. I would HIGHLY recommend doing business with this company for those seeking this type of service. You will NOT be disappointed.
Laura Hayes
21:31 23 Apr 21
I could not have asked for an easier or more pleasant experience with Diamond Banc, with Jordan in particular. The process was straightforward and fast. Jordan was friendly and extremely professional. I highly recommend Diamond Banc!
Tamikia Adams
19:20 15 Apr 21
My experience with Diamond Banc has been great. Jordan was extremely easy to talk to and I received funds quickly as mentioned.
Thank you Diamond Banc for your professionalism!
Thank you Diamond Banc for your professionalism!
Ken Shames
22:18 22 Mar 21
Having to get a secured loan on your jewelry isn’t the most ideal situation... but Diamond Banc has made the whole process effortless, fast, and secure. Jordan was there to help me through the whole process by answering all of my questions clearly and immediately. I will definitely use Diamond Banc in the future.
Todd Robison
21:30 02 Mar 21
Denna was awesome and very professional. I could not have for a more pleasant experience. She is very attractive and a smart and professional young lady I wish her the best Your company has a gem in her Thank you Sincerely, Jerie Todd Robison
Toni Zuccaro
20:50 19 Feb 21
Mia was extremely knowledgeable and professional. We would highly recommend her to friends and family, and would definitely use her services again. We felt comfortable with her from the start.
.
.
Adriana Abdin
19:50 11 Feb 21
Probably one of the best, if not the best services ever.
Very professional and helpful.
She knows what she is doing, and I love her honesty.
I will recommend Deena 150%
They are very Fair.
Very professional and helpful.
She knows what she is doing, and I love her honesty.
I will recommend Deena 150%
They are very Fair.
Kelly Pence
22:59 09 Feb 21
Absolutely the best customer service experience that I have had in a long time. Jordan, did an excellent job with clear communications with me.. Explained the process and what the next steps were.. They delivered for me and I am very thankful that I inquired on this type of loan...
Jennifer Parker
23:05 29 Jan 21
I found this place online and Mia was very welcoming. I had a very pleasant experience and was able to sell an old engagement ring. Highly recommended.
Kevin Murphy
21:26 08 Dec 20
I had a very nice experience dealing with Jordan. He made me comfortable throughout the entire process. Everything went quickly and smoothly.
Brian Falvey
10:06 04 Dec 20
Mia was courteous and professional. She fully explained the appraisal and offer. I would highly recommend this business based on my very satisfactory experience.
Mark Petherbridge
13:11 18 Nov 20
Jordan was amazing from the moment I contacted them and they got back to me fast. Jordan explained the process easily and precisely and made me feel confident that this was the way to go. I thank Jordan for his professionalism and concern through the whole process from the shipping of my watch to the wiring of the funds. Class A job and highly recommend
C W
18:16 10 Nov 20
At first, I was skeptical about the company. I was scammed out of jewelry in the past but I spoke to Jordan Issac and all my worries was washed away. Mr. Issac was VERY professional and ENTHUSIASTIC about helping me. He took the time to FaceTime me and walked through his facility. With no rush, he took the time to explain the process and called me immediately upon receiving my items and with no issue wired the funds! I'm glad I was able meet Mr. Issac. I would recommend the Diamond Banc over any company.
Hsiao Han Chang
22:44 08 Sep 20
Another happy returning customer!! I worked with the vice president, Kyle, this time. He is very kind, professional and efficient. The loan process is very easy and quick and they keep you updated and guide you through the whole process. In addition, their offer is very reasonable (for both sell and loan). Cannot recommend them more. If you want to sell or get a loan against your jewelry, this is the No. 1 place to go!!!
Tyler Mates
20:32 28 Jun 22
Jordan was super easy to work with. This is a spot on trustworthy business. The price was good too for a buy out! You just ship item next day on them and they review it, boom pay out!
Tim Macklin
02:25 25 Jun 22
Leaving a unique, high-value item with a stranger can be a stressful experience. Jordan and his team made the process transparent, convenient and gave my wife and I confidence that we were dealing with professionals. This service is expensive, but I believe worth the cost for piece of mind and convenience. Highly recommend.
Barbie Maddox
19:40 23 Jun 22
Love Diamond Banc and their team, this is my second time using them for a jewelry loan. Both times have been a pleasant experience. They took very good care of my jewelry last time, as I’m sure they will this time. Thank You Diamond Banc!
Brittany Thompson
14:25 13 Jun 22
I used this company for the first time, which was initiated through a 3rd party. The process always easy, smooth and quick. I received the transfer exactly when they stated it would arrive. There was some things that were not explained properly by the 3rd party, that Diamond Banc worked with me to fix. I would definitely use them again.
Ronald Rogers
19:38 26 May 22
I was nervous at First because this is scam season.. But Jordan and the Team are Phenomenal and I thought I was working with the Bulls in the 90’s..
Very Professional and all about winning..
I can’t believe how Quick, Easy and Honest these people were.. Truly amazing 🤩.. 100 Star Review..
Very Professional and all about winning..
I can’t believe how Quick, Easy and Honest these people were.. Truly amazing 🤩.. 100 Star Review..
Kristina Gronbach
16:27 16 May 22
I was so impressed with how quickly and smoothly the process went. I was able to get my money the same day they got my items. Great customer service very helpful! Would definitely use them again and recommend them.
Amanda McMickle
19:20 12 May 22
I am beyond impressed with the amount received plus the opportunity to get my watch back. Jordan has made this experience less stressful and easy. I could cry as I write this. He and Diamond Banc really came through for my family when we needed them most. Thank you so very much.
Alexa Reyes
18:31 10 May 22
I saw them through google search. I contacted them and took a chance. I was initially skeptical and nervous for sending my item thru the mail but I was assured by Kyle and his team that everything is safe and secured. They’re very helpful, kind and responsive to every questions that I have. The process was easy and smooth. They’re very professional and I wanna thank them for helping me and my family out. ♥️
Johnny Chan
19:24 04 May 22
I have to say i felt somewhat unsure about the company but everything worked out. Justin was very professionally with me. After speaking with him, i knew they are honest people. Definately will do business again
Esteban Covarrubia
16:28 19 Apr 22
Jordan and his team from Diamond Banc were very helpful with my jewelry item. Fast and easy process. Satisfaction guaranteed! I know my jewelry is well insured and will be well taken care of! I look forward to continue to work with Diamond Banc in the future!
Starshima Gretsinger
17:05 22 Mar 22
I absolutely love this place! Dont waste your time and money with crooked pawn shops. Diamond Banc has better rates, customer service, and credibility. The best part is its more like a line of credit.
Carrie Johnson
21:36 18 Mar 22
Representative was very nice and sympathetic to my concerns. The service was quick. I was disappointed when told that I would not be paid the amount that I anticipated. The reason given was because the clarity was not waging stated. I stated what came with my original purchase. Other than that, I was satisfied with the way I was treated.
Angelique
22:02 13 Jul 21
After recently getting a divorce I wanted to get rid of my wedding ring. I found this place on-line and it was the best thing I could have done. Charlee has the most AMAZING Customer Service I’ve ever encountered! Actually everyone is amazing here. I highly recommend you do business here if you’re looking to sell diamonds or buy a beautiful piece of jewelry, they’ve got you covered!
jeana Jordan
22:28 30 Jun 21
Hands down Jodi is the best without question or hesitation. She was thorough, informative, and compassionate. Jodi is a complete professional. I highly recommend Diamond Banc. ABSOLUTELY FANTASTIC!!!
Devin Ruiz
14:09 11 Jun 21
JODI WAS AMAZING! The diamond world can be scary sometimes but she made it less scary and easier to understand. I felt that it was a genuine interaction and that I wasn't obligated to make any decisions nor did i feel pressure. I HIGHLY recommend going to see her. She and the company exceeded all of my expectations.
JOE CHADWICK
19:25 08 Jun 21
Very pleased with their total operation. From first contact I knew I was important to them. I trusted them with my very expensive asset. They came through and did exactly what they advised. I will be doing business again.
Daniel Meng
15:44 01 Jun 21
Overall great experience. They matched another online offer I had but made it simpler due to a location in my area. I felt more comfortable face to face. I was able to bring my watch in and they wrote me a check on the spot. Super easy!
Ganesh V
20:20 11 May 21
Initially I was very skeptical about the company and process. Right from the get go Jordan was very helpful in explaining the process and about the company. Once we agreed on the initial terms the logistics, verification and funding process took just about 2 days. I recommend Diamond Banc for you loan process and hope you have the same smooth or better experience as I had.
Shammy White
22:56 06 May 21
I flew into Columbia, Mo to complete the transaction because I wasn’t comfortable mailing such an expensive item. I had a wonderful experience in dealing with Diamond Banc. Jordan was extremely professional and transparent throughout the entire process. Everything was thoroughly explained and took place exactly as he explained it. The transaction was very smooth and funds were wired and received in a little over an hour! Jordan constantly communicated throughout the whole process and made me feel very comfortable. I would HIGHLY recommend doing business with this company for those seeking this type of service. You will NOT be disappointed.
Laura Hayes
21:31 23 Apr 21
I could not have asked for an easier or more pleasant experience with Diamond Banc, with Jordan in particular. The process was straightforward and fast. Jordan was friendly and extremely professional. I highly recommend Diamond Banc!
Tamikia Adams
19:20 15 Apr 21
My experience with Diamond Banc has been great. Jordan was extremely easy to talk to and I received funds quickly as mentioned.
Thank you Diamond Banc for your professionalism!
Thank you Diamond Banc for your professionalism!
Ken Shames
22:18 22 Mar 21
Having to get a secured loan on your jewelry isn’t the most ideal situation... but Diamond Banc has made the whole process effortless, fast, and secure. Jordan was there to help me through the whole process by answering all of my questions clearly and immediately. I will definitely use Diamond Banc in the future.
Todd Robison
21:30 02 Mar 21
Denna was awesome and very professional. I could not have for a more pleasant experience. She is very attractive and a smart and professional young lady I wish her the best Your company has a gem in her Thank you Sincerely, Jerie Todd Robison
Toni Zuccaro
20:50 19 Feb 21
Mia was extremely knowledgeable and professional. We would highly recommend her to friends and family, and would definitely use her services again. We felt comfortable with her from the start.
.
.
Adriana Abdin
19:50 11 Feb 21
Probably one of the best, if not the best services ever.
Very professional and helpful.
She knows what she is doing, and I love her honesty.
I will recommend Deena 150%
They are very Fair.
Very professional and helpful.
She knows what she is doing, and I love her honesty.
I will recommend Deena 150%
They are very Fair.
Kelly Pence
22:59 09 Feb 21
Absolutely the best customer service experience that I have had in a long time. Jordan, did an excellent job with clear communications with me.. Explained the process and what the next steps were.. They delivered for me and I am very thankful that I inquired on this type of loan...
Jennifer Parker
23:05 29 Jan 21
I found this place online and Mia was very welcoming. I had a very pleasant experience and was able to sell an old engagement ring. Highly recommended.
Kevin Murphy
21:26 08 Dec 20
I had a very nice experience dealing with Jordan. He made me comfortable throughout the entire process. Everything went quickly and smoothly.
Brian Falvey
10:06 04 Dec 20
Mia was courteous and professional. She fully explained the appraisal and offer. I would highly recommend this business based on my very satisfactory experience.
Mark Petherbridge
13:11 18 Nov 20
Jordan was amazing from the moment I contacted them and they got back to me fast. Jordan explained the process easily and precisely and made me feel confident that this was the way to go. I thank Jordan for his professionalism and concern through the whole process from the shipping of my watch to the wiring of the funds. Class A job and highly recommend
C W
18:16 10 Nov 20
At first, I was skeptical about the company. I was scammed out of jewelry in the past but I spoke to Jordan Issac and all my worries was washed away. Mr. Issac was VERY professional and ENTHUSIASTIC about helping me. He took the time to FaceTime me and walked through his facility. With no rush, he took the time to explain the process and called me immediately upon receiving my items and with no issue wired the funds! I'm glad I was able meet Mr. Issac. I would recommend the Diamond Banc over any company.
Hsiao Han Chang
22:44 08 Sep 20
Another happy returning customer!! I worked with the vice president, Kyle, this time. He is very kind, professional and efficient. The loan process is very easy and quick and they keep you updated and guide you through the whole process. In addition, their offer is very reasonable (for both sell and loan). Cannot recommend them more. If you want to sell or get a loan against your jewelry, this is the No. 1 place to go!!!